The Importance of Hotel Security Guards in San Bernardino

Are you running a hotel without a security system in place? Maybe you’ve got a few surveillance cameras and a panic button on-hand, but what about staff members on-site 24-7 to protect your staff, your guests, and your business from the unexpected and the unknown? In the hospitality industry, surprises are inevitable, and it’s important for the well-being of your valued guests that you’ve hired professionals prepared for everything under the sun.
So what are the benefits of hiring a Hotel Security Guards San Bernardino service?

When it comes to your business, the safety of your employees and guests should always be the first priority. Here are a few reasons why hiring a hotel security service can save yourself and those around you, acting as the ultimate insurance plan and a helping hand when the waters turn rocky.

What Do They Do?

Even if you’re located in a nice area with a low crime rate, that doesn’t mean your guests are incapable of acting belligerent or disruptive. Just think, does your hotel have a bar? Just because that bar sits in a nice hotel, that doesn’t mean your guests are immune to the effects of alcohol.

Providing a helping hand with noisy or unruly guests who won’t listen even if your name is on the building (or your name tag says manager) is probably the first thing you think of when someone says hotel security. But a great security system offers much, much more.

Surveillance

As a business owner or professional in the hospitality industry, you’re constantly on your feet, putting out fires, managing a larger-than-life staff, and finding ways to scale and innovate. There’s rarely time to sit in front of a TV screen monitoring guests. As a result, when someone steals a bottle of gin or a slew of bath towels from their suite, you may never know who walked away with your hard-earned cash in their pockets. A guest’s car has been scratched or rear-ended by a mysterious SUV? With no one monitoring parking lots, there’s no one to help. A complete lack of security prevents scarred and uneasy guests from ever re-booking.

And besides a slew of black-and-white cameras, hire staff to monitor disruptions and prevent crime in person. That extra layer of security allows everyone to enjoy their job and their stay. Whether it’s your lobbies, your hallways, or your parking garages, great security systems have their feet planted on-site at all times.

Escort Services

Do you have valet parking available at night? If not, you’ll need a security system to escort guests to their cars. Even if you’ve got a premium parking service, many guests (and staff) feel uncomfortable walking alone outside when the sun dips down.

Security also manages the flow of traffic in your parking lot, contributing to a seamless experience for guests as they’re coming in and out.

Maintain Order

Oftentimes your hotel is booked up for a conference nearby. Maybe that conference is in your building. Amidst the chaos and crowds inevitable with every large in-person event, security systems act as your built-in insurance policy should the volume or confusion become overwhelming. Security helps distinguish different groups within conferences, creating order and ultimately, improving the guest experience.

Investigate Disturbances

Tired of spending your evenings knocking on noisy guests’ hotel rooms, unsure of what you’ll find on the other side of that locked door? Hotel security has it covered. A professional team will investigate all strange noises or other disturbances.

Even the smallest disagreement among guests can quickly become dangerous. Always allow a trained team to take the reins and deescalate a situation before it quickly spirals out of control.

Report Back

Sometimes important information fails to reach our hands. Great security will promptly communicate suspicious activity to hotel management and fellow security personnel. And once an issue is resolved, security handles all administrative work including documenting the incident and saving it to company files.

In Sum

Don’t wait for a disturbance to scare you into hiring security. Have a professional hotel security guard service on-site prepared for anything because peace of mind is priceless, and security lets everyone under your roof exhale.

United Security Services San Bernardino is an ideal choice for the security of your business. We take security seriously and provide security solutions for all types of businesses and venues. Our security guard services include hotel security guards, uniformed security guards, roving mobile patrol, armed security, unarmed security guards, vehicle patrols, non-uniformed security guards, plainclothes security guards, permanent security guards, temporary security guards, and more! Call us today for a Free Estimate.